widows 10 crashes after installing radeon graphics drivers

Microsft says that this issue 'affects a subset of Type 3 printer drivers and does not affect printer drivers that are Type 4.' To find the printer driver type installed on your system, use the steps available here. Since then, there has been a constant stream of complaints that printing is causing Windows 10 to crash with an 'APC_INDEX_MISMATCH for win32kfull.sys' blue screen of death crash. Microsoft confirmed the known issue causing Windows 10 BSOD crashes after BleepingComputer's report on a wave of user complaints regarding system crashes when printing. Printer brands impacted by this known issue include Kyocera, Ricoh, and Dymo. KB5001565 for Win10 v1803 enterprise/educationĪfter installing this update, Windows 10, version 2004 will be updated to build 19041.868 and Windows 10, version 20H2 to build 19042.868.The updates can also be downloaded manually from the Microsoft Catalog using the following links: To install the updates manually, you have will have to open Windows Update and 'Check for updates.' You’ll then be able to directly click a link to download and install the update or go to the 'Optional updates available' area and pick it from the list. On Tuesday, I did a quick test to see whether or not the Intel graphics driver kept crashing on my Windows 10 PC.

I tried running the Windows 10 in Safe Mode and even after a clean install, I still get the crashes. The cumulative updates containing the fix released today are published as optional updates so they will not be installed automatically via Windows Update. I tried a clean install of the Nvidia driver, but it still doesn’t work. Microsoft has released out-of-band non-security updates to fix a know Windows 10 issue causing blue screens when printing to network printers after installing the March 2021 cumulative updates.Īccording to Microsoft, the cumulative updates released today are addressing 'an issue that might cause a blue screen when attempting to print to certain printers using some apps and might generate the error, APC_INDEX_MISMATCH.' Update: Microsoft now warns of additional issues when printing after installing the March updates.

Widows 10 crashes after installing radeon graphics drivers